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A LITTLE BIT EXTRA

Life can often throw a curve ball and often we need a top-up or a second loan. As an existing customer we already have your info, so applying is easy.

Simply call us on 0800 899 879 to talk to one of our friendly lenders for fast approval.

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REFER A FRIEND

Fancy some extra spending money?

Share us on Facebook and ask your friends to mention you when they apply.
This way they get a $150 Prezzy Card and so do you. Its that easy.

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INSURANCE CLAIMS

Please contact Quest Insurance on 0800 800 783 for any insurance query or claim.

Otherwise feel free to call us on 0800 899 879 for assistance.

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ADDITONAL HELP

Hardship and Complaints

Hardship

We understand life can throw a curve ball and can guide you during times of stress.
We can help establish if it is hardship and explain the process to apply or what other options might be available such as making an insurance claim or explore extending the term of the loan to reduce payments or alternately request a payment holiday, or both.
However, very important we tackle the situation before you go into arrears. For more information go to Applying for Hardship or check out consumerprotection.govt.nz

Complaints

Did we drop the ball? If we did, we really want to hear about it. Any customer concern is a fantastic opportunity to listen and improve.
Please email your concern to richard@thelendingpeople.co.nz who will do his best to resolve otherwise there is a more formal process for making an official complaint. Making a Complaint.